Domestic Returns

Returns on Faulty Products or Incorrect Shipments: If you receive a faulty product or an incorrect item, please email us at We will provide you with a return label to send back the item. Upon receiving the returned product, we will either send you a replacement (if available in stock) or issue a full refund if the item is out of stock.

Returns Due to Change of Mind or Unwanted Gifts: If you change your mind about your purchase, or if you received it as a gift and it is unwanted, you can return the item to us. Please ensure that the product is in new, unworn condition. Upon receipt of the returned item, we will issue you a store credit. Please send the item to the following address:

Imaginary Foundation
584 Castro Street #154
San Francisco, CA 94114-2512

International Returns

Return Policy: We do not accept international returns due to prohibitive shipping costs. However, if you receive a faulty item or the wrong product, please email us at We will address these issues on a case-by-case basis to find a suitable resolution.